Privacy Policy

Last updated: 15th November 2024

At PNAcademy, we understand the critical importance of protecting sensitive assessment data. This Privacy Policy explains how we collect, use, protect, and manage information when educational institutions, schools, colleges, and corporate organizations use our secure assessment platform.

Information We Collect

Institution Information

When institutions register for our platform, we collect organizational information including institution name, type, address, administrator contact details, and billing information.

Assessment Participant Data

For assessment participants (students/candidates), we collect:

  • Basic identification details (name, ID number, email)
  • Assessment responses and submissions
  • Performance data and results
  • Time logs and assessment session data

Technical and Security Data

To maintain assessment integrity, we collect:

  • Device information and browser details
  • IP addresses and location data
  • Screen recording data during proctored assessments
  • Browser activity logs during assessment sessions

How We Use Your Information

Assessment Administration

We use the collected information to:

  • Facilitate secure online assessments
  • Prevent and detect academic misconduct
  • Generate assessment reports and analytics
  • Provide technical support during assessments

Platform Enhancement

We analyze platform usage to:

  • Improve assessment delivery and security
  • Enhance the user experience for administrators and participants
  • Develop new assessment features and tools

Data Security Measures

We implement robust security measures including:

  • End-to-end encryption of assessment data
  • Secure data centers with regular backups
  • Multi-factor authentication
  • Regular security audits and penetration testing
  • Advanced proctoring technology

Data Sharing and Access

Institutional Access

Assessment data is accessible only to authorized institutional administrators and designated faculty members based on defined access roles.

Third-Party Service Providers

We may engage trusted third-party services for:

  • Remote proctoring services
  • Cloud infrastructure and hosting
  • Analytics and reporting tools
  • Payment processing

Data Retention

We retain assessment data and results as per institutional requirements and applicable educational regulations. Standard retention periods are:

  • Active assessment data: Throughout the institutional contract period
  • Completed assessment records: 2 years post-completion
  • Proctoring recordings: 6 months post-assessment

Institutional Rights

Institutions have the right to:

  • Request exports of their assessment data
  • Modify their data retention periods
  • Update institutional administrator access
  • Request deletion of historical assessment data

Compliance

PNAcademy complies with educational data protection regulations including:

  • GDPR for European institutions
  • FERPA for US educational institutions
  • Local educational data protection laws

Contact Us

For privacy-related inquiries or concerns, contact our Data Protection Team:

  • Email: info@pnacademy.in
  • Phone: +91 7903308258
  • Phone: +91 7004190224
  • Address: Jamui bihar

By using PNAcademy ‘ s assessment platform, institutions acknowledge their agreement to this Privacy Policy and their responsibility to inform assessment participants about these data practices.